+27 82 498 6767 /   +27 82 465 5481

About Us

Real development doesn’t come off the shelf.

 

Choosing a people-development partner isn’t just about what content they can deliver — it’s about who can build a program that understands who you are and where your business is truly trying to go.

 

At Merit Business Institute, we don’t start with content; we start with conversation. We listen, learn, and build programs that fit the shape and rhythm of your organisation — not the other way around.

 

Our management, sales, and key-account development programs are designed to help your people make better business decisions, build stronger relationships, and deliver measurable results under real operational pressure.

 

Beyond these programs, we also run short courses that develop the human capabilities that hold your culture together - communication, influence, negotiation, strategic thinking, instinctive alertness, and emotional intelligence.


These are the disciplines that turn competence into confidence and compliance into commitment.

 

With over 36 years of experience in transformation and change, we’ve learned that sustainable improvement isn’t about ticking a skills-plan box. It’s about equipping leaders to create environments where people want to perform - not just have to.

 

At MBI, everything comes down to results - your results.


Tell us what success looks like for you, and we’ll work alongside your leaders to make it measurable, visible, and real.


📞 Call us: +27 82 465 5481 (Mark Deavall)  082 498 6767 (Hilda Deavall)
✉️ Email us: mark@meritbusiness.com - hilda@meritbusiness.com

We don’t just develop teams - we help them level up, deliver, and thrive.

What our clients say

The "Management Made Easy" program has been an invaluable experience that has profoundly impacted my approach to leadership and management. Over the course of the program, I gained a wealth of knowledge and practical skills that I’m confident will drive significant improvements in both my personal effectiveness and the overall performance of our branches.

 

The delivery of the training was exceptional. The online platform functioned flawlessly, offering a seamless and engaging learning experience. The flexibility of the online sessions allowed us to balance our busy schedules while still fully participating in the program. The interactive nature of the training, combined with the high-quality content, made the learning process both effective and enjoyable.

 

National Operations Manager, Transport & Logistics Company

Dear Hilda and Mark

 

I just wanted to drop a note to say both thank you, and how impressed I am with with the Sales training module done with my team.

 

For me the training was supposed to give my team a common sales language country wide and this is very evident when travelling with them in the field. There is a sense of confidence with them now and we are already seeing the difference, particually with some up to now hidden diamonds. I am also really impressed that Mark continued assisting my team via email and it has really given extra value to what we have received.

 

Again, thank you for reinforcing the culture in my sales team; it's not the last you'll be hearing from us, I can assure you!

 

Andrew, National Sales Director

A key highlight of the Management Made Easy program was the exceptional support provided by Mark and Hilda.

 

Their guidance, responsiveness, and deep understanding of the material made a significant difference in the learning experience.

 

Mark’s insightful feedback during our sessions helped clarify complex concepts and ensured that we could apply them effectively in our roles.

 

Their commitment to our success was evident, and it greatly enhanced the overall impact of the training.

 

National Operations Manager, Transport & Logistics Company

You have enabled me to achieve my goals as an HR Director. "When I contracted MBI to do this work, I fully expected to get good results based on the reference checks I performed as part of our contracting process. What I got however surpassed my expectations and l'm accustomed to people giving me feedback that l'm hard to please.

 

Mandisa Seleoane - Human Capital  Executive, Adapt IT

It is my pleasure to recommend the training services of MBI to you. The company offers top-notch quality, service and rates. We believe that their creativity and knowledge of Leadership and Management strategies led to the success of our managers.

 

Tumelo Mlangeni - Human Capital Executive, Innovation Group

What initially drew us to the programme was the combination of classroom and weekly one on one coaching sessions which focused the delegates on their assignments. The programme was presented and managed by Mark himself who is an extremely dynamic and enthusiastic presenter which comes through in his contact with delegates and management alike. The programme was a great success.

 

Ellen Veldhoven - Group HR Manager, Zimco