About Mark Deavall
Mark Deavall is the founder of Merit Business Institute. For more than three decades, he has worked with organisations to answer one persistent question:
Why do organisations with similar people, similar systems and similar resources achieve such different levels of performance?
His search for that answer has taken him into boardrooms, factories, sales teams, service organisations and management teams, where one observation has remained remarkably consistent.
People are capable of far more than most organisations ever experience.
Not because organisations lack talented people, but because the environment in which people work often limits the contribution they are able to make.
That observation has shaped Mark's thinking for more than thirty years.
It has also shaped the work of Merit Business Institute.
Rather than focusing on management theory, Mark's work focuses on organisational performance. He believes compliance is essential - it protects quality, safety and consistency. But he also believes that sustainable productivity depends upon creating an environment in which people are free to contribute beyond the limits of compliance.
Those who work with him know him simply as "Coach." His approach is practical rather than academic. Managers apply ideas in the workplace, measure the results, refine their approach and return with evidence. What works is strengthened. What doesn't is improved. The objective is never knowledge for its own sake, but measurable improvement in organisational performance.
Mark founded Merit Business Institute to help organisations build environments where compliance becomes the foundation for contribution, and contribution becomes the driver of sustainable productivity.
He does not promise quick fixes or management fads.
He works with principles.
Applied consistently, they produce results.
Outside of business, Mark shares life with his wife, Hilda, and their dog, Tobi, who remains firmly convinced that he is, in fact, human.
Contact Mark on +27 82 465 5481 or mark@meritbusiness.com