Through interactive, online management coaching, MBI gives managers the tools and processes to use to move their staff from reluctant compliance, through willing compliance and on to willing performance.

 

Business only ever does three things – make money, save money and manage risk. Any activity that does not contribute into one or more of these processes, is a waste of time.

 

We help managers make sure that they have a team focused on and working to achieve those three results, with minimal management intervention.

 

Over the last 35 years or so, we hear from managers, “If I never had to manage people I’d actually enjoy my job!” What happened between “I can’t wait to become a manager” and the reality of being a manager? What happened to make this person so dissatisfied with their management role?

 

The answer:

 

1) they’re inadvertantly breaking the management rules. And as there is no more important business relationship than that of an employee and line manager, they simply cannot afford to break the rules!

 

2) They’re trying to get their staff to comply with outdated, misaligned, standard and compliance focused KPI’s. These two issues create a demotivated, reluctantly compliant workforce, when what we need is a willingly compliant, performing work force.

 

So that's what MBI does. We give managers the tools and processes to use to move their staff from reluctant compliance, through willing compliance and on to willing performance.

 

Surprisingly, high performance and effectiveness are in-built in everyone’s DNA - it's something that people access every day in their personal lives! Yet when they come to work, we struggle to get them to even meet minimum standards and requirements. Why? Our management processes do not allow the “performance center” of the brain, that we all use every day in our personal lives, to do its job. We are applying “compliance drivers” that switch off the performance center of the brain. If we want willing performance, we should be applying “performance drivers” that switch on the performance center of the brain. The fact is, that high performance is never an accident. Neither is it a given. But it is the job of the manager.

 

Please understand; what MBI does is NOT a Performance Management training course. It is an interactive management coaching program designed to give managers the tools and processes that they need to use, to move their staff from reluctant compliance, through willing compliance and on to willing performance.

 

"Performance is never an accident.  It is always the result of a

commitment to excellence,  intelligent planning, and focused effort."

- Paul J. Meyer

 

Aligned (but not limited to) unit standards under the qualification Generic Management Level 5

 

Some feedback from attendees:

 

Quality program, that is immediately applicable, logical and usable to make a change of how we as managers and leaders look at certain aspects of our business. Mark is an excellent and enthusiastic presenter. - Theo, DC Manager

 

I had a fantastic experience working with Mark. He was a highly effective coach who really took the time to understand my unique needs and goals. His communication was clear and concise, and he demonstrated a genuine empathy and interest in my progress. The coaching sessions were personalized and tailored to my specific situation, and I always felt motivated and inspired to take action after our meetings. Overall, I give my highest recommendation to Mark for anyone looking for an outstanding coaching experience. - Juan, Transport Manager

 

The first thing I learnt is if I do something the same way daily it cannot give different results. The only way to have different results is change the way I do things. I discovered that my job is to encourage others to do the job, it is not my job to do the job for them. The main aim of coming to work on daily basis is to make money, save money and reduce risk for the business. It is my duty to make sure the people that work forme know their responsibilities and are held accountable. - Petrus, Shift Co-ordinator

 

It was the best one on one (coaching) I have ever had.Like I said in one of the sessions, every time I now have a management problem I just take my mind back to the screen and I will know what to do.I believe that now I'm in the best decision place I have ever been.Thank you again. - Shonisani, Production Foreman