


One of the things I hear managers say most often is, "My people just don't take ownership."
I understand the frustration. But I also think we've been asking the wrong question.
Perhaps the issue isn't that people won't take ownership.
Perhaps it's that ownership isn't available to take.
Think about your own morning. Before you arrived at work, you probably made dozens of decisions without even thinking about them.
You got yourself ready for the day. Perhaps you organised breakfast, got the children moving, found a missing school shoe, answered a dozen questions and somehow managed to get everyone out of the house on time.
Nobody supervised you.
Nobody told you what to do next.
Nobody measured your performance.
You simply did what needed to be done.
Why? Because the outcome belonged to you. You owned it.
Now think about what often happens when that same.... Read full article